There’s one approach that can help overcome all 3 of these problems that cause many owners to close their business to retire rather than being able to sell it:
- internet competition,
- lack of loyalty among younger customers,
- and owners not being able to find a buyer.
That approach is strategic use of the web to:
- increase customer loyalty,
- reach new target markets,
- improve business operations and efficiency,
- and adapt the business to attract a young buyer.
A strategic tech plan combined with a craving for nostalgia can attract young entrepreneurs who don’t want to have to start from scratch.
Combining the young entrepreneur’s web confidence with your hard-won wisdom from decades of experience can create an unbeatable combination to carry a legacy business into the future.
Young entrepreneurs know their peers crave the nostalgia of what they didn’t get to grow up with: the intimacy and emotion of buying in locally-owned stores. That’s because parents were too busy taking them to drive-thru’s and all the big boxes.
Younger people ARE loyal if you give them a reason to be loyal. When not buying online, many of them actually prefer to patronize small, local businesses.
Why do you think large companies try so desperately to project a “small” vibe now?
If you work to appeal to young customers, it might actually help you find the perfect new owner for your business.
By the way I’m now writing a book on this topic that’s dear to me, how owners and young entrepreneurs can work together to carry legacy businesses into the future. It’s a followup to Boomer Cashout (plain talk about how you can use the web to increase the value & marketability of your business to sell for retirement).
Let me know if you know of a legacy business that has successfully transferred and might be good to include in the book, or if I can help you reach your own goals!